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Short, practical posts on enquiries, quotes and the admin side of the business. By David Webster, FFP Digital.

  • Physio clinic website developer in Brisbane? What to check

    8 November 2026

    Who builds websites for physio clinics in Brisbane, and the six things a physio site has to get right, from phone booking to Ahpra rules.

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  • The smoke alarm rush ends 1 January. Run it from ServiceM8

    2 November 2026

    From 1 January 2027 every Queensland home needs interconnected photoelectric smoke alarms. How an electrician runs the rush in ServiceM8.

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  • Invoice shock from a regular builder? Quote it first

    15 October 2026

    When a regular builder pushes back on your invoice, the rate is rarely the problem. Quote first, bundle consumables, approve variations and keep prices consistent.

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  • Third callback for the same job? Do this first

    11 October 2026

    Repeat callbacks eat your day and your reviews. How to treat a callback as its own job, keep a clean record of every visit and set clear warranty terms.

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  • You are paying for ServiceM8 and using about a third of it

    9 October 2026

    ServiceM8 15 landed in September and most accounts have not opened it. What is already in your subscription, and three things to check this week.

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  • Card surcharging ended on 1 October. What to change in ServiceM8 this week

    6 October 2026

    From 1 October you can no longer surcharge eftpos, Mastercard or Visa. ServiceM8 turned the fee off, but the old wording lives on in your templates.

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  • The first tradie to reply wins the job. Then stop chasing

    30 September 2026

    The quickest reply usually wins the job, and chasing after it is gone costs you the next one. Here is how to answer fast and know when to stop.

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